Case Status is the premier client service software designed specifically for law firms that understand the importance of prioritizing client engagement. Originating from the challenges faced by an attorney managing hundreds of clients without a scalable communication system, Case Status was built to meet the critical need for efficient and modern client interactions. The platform is meticulously focused on the wants and needs of clients, leveraging behavioral insights and consumer trends to deliver cutting-edge technology, thereby moving from interactions to true engagement. By transforming client engagement into a streamlined, scalable process, Case Status helps law firms drive performance and growth, turning clients into enthusiastic advocates and promoters. Today, Case Status serves hundreds of consumer-based law firms, providing a robust mobile client portal that integrates seamlessly with the leading case and practice management software solutions.
The Case Status platform significantly saves hundreds of hours a year for staff by reducing phone calls and client emails, while dramatically increasing Net Promoter Scores and 5-star Google reviews and direct client referrals. Case Status also gives law firms the most trusted and secure solution in the market, adhering to industry standards and best practices. Clients give the App a rating of 4.9 on Apple and Google with over 20k reviews in total. Law firms benefit from security and compliance standards of SOC2TypeII, HIPAA certifications and the Amazon Cloud. Case Status was named #430 on the Inc. 5000 list of the fastest-growing private companies and is a Best Place to Work. All of these 3rd party designations reassure the law firm customers they have the best in their tech stack. Case Status firmly believes that client service is as vital as case management, which is why it remains committed to revolutionizing the client experience within the legal industry.